This is a short summary of what this website does today. It covers the enquiry form and how this website counts its own use.
What we collect
When you send an enquiry we collect your name, your telephone number or email address, what you told us you need help with, where you are in the process, and anything you choose to add. We do not ask for identity numbers, bank details or documents, and you should not send them. This website does not use cookies. It counts which pages and buttons are used, without cookies and without recording who you are, so that we can see what helps. When you send an enquiry, the address your request came from is used only for a moment to stop abuse and is not stored with your enquiry.
Why we collect it and who sees it
We use your details only to reply to your enquiry and to deal with anything that follows from it. Your enquiry is stored in the systems that run this website and is read by Yeah Claims and by Black-Bird Dev, which builds and operates the website. This website does not share your enquiry with anyone else.
How long we keep it
We keep an enquiry for as long as we need it to deal with it and to keep a record of it. You can ask us to delete it.
Your choices
You can ask what we hold about you, ask us to correct it, or ask us to delete it and stop contacting you. Phone us on +27 62 820 4454 and say it is about your enquiry.